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Kevin Hickey
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Uncovering Value Through Performance Metrics

Q: How do performance metrics aid a shipper in getting the most supply chain benefit from their containerized transportation providers? A: Performance metrics help uncover value throughout global supply chains. When these metrics are used properly, value can be found in all areas and go much deeper than the typical price and vessel reliability data […]

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James R. Hertwig
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Shippers Get Creative With Multimodal Solutions

Q: What are some imaginative ways that different transport modes can work together to create new choices for shippers? A: In today’s global marketplace, shippers often need solutions that go beyond U.S. borders and involve multiple modes to move goods from the point of origin to the final destination. Rail transportation is a critical link […]

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Kimberly Lorimer
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Boost Your Workforce’s Value Through Training and Mentoring

Q: What is a company’s most important and most often neglected resource? A: People are the number one resource a company has. Too often they are also the most neglected when it comes to improvements. Companies spend significant resources on trucks, trailers, and technology, but sometimes invest very little in their human capital. Keep your […]

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Jim Syfan
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A National Standard for Hiring ‘Safe’ Motor Carriers

Q: Is there confusion over what constitutes a safe carrier when screening and contracting for shipments? A: Most definitely. Unfortunately, the courts are deciding safety standards for carriers, and their opinions vary widely from state to state. This puts contractors—shippers, brokers, forwarders, and receivers—in an awkward position, particularly when something goes wrong, such as a […]

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Tom Heine
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Choosing Enterprise vs. Software-as-a-Service TMS

Q: What platform options are available to companies investing in transportation management systems? A: Transportation management systems (TMS) come in two essential forms. The traditional form is enterprise software—applications installed on servers that you buy and maintain. The more recent—though hardly new—form is Software-as-a-Service (SaaS), which is provided and maintained by a vendor on the […]

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John Deris
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Managing SKU Proliferation in the Beverage Industry

Q: What is SKU proliferation, and what drives it? A: Competition is driving beverage makers to expand their portfolios to provide a wider array of product, flavor, package, and beverage choices. All these choices generate new stockkeeping units (SKUs). SKU proliferation, in turn, drives the need for smarter use of labor, distribution networks, warehousing space, […]

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Paul Thompson
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The Evolution of Enterprise Logistics

Utilizing new technologies and sophisticated business intelligence tools, leading-edge companies are transforming their supply chains and their enterprises through data science. The journey from simple execution-based transportation management to predictive, strategic planning—powered by analytics—has accelerated with a new emphasis on supply chain engineering, LEAN consulting and Big Data solutions. While precise in process, the co-managed […]

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Jim Preuninger
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What Midmarket Companies Need to Know About Trade Compliance

Q: What is the status of midmarket companies in the global trade arena? A: Global trade has become increasingly attractive to the midmarket—defined as companies with revenues between $5 million and $1 billion—because of lower sourcing and production costs in some developing countries, as well as rising consumption in some overseas markets. Between 2012 and […]

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Ray Greer
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Getting a Handle on Regulations and Compliance

Q: How do regulatory changes impact capacity, service, and pricing? A: Numerous regulations and market dynamics have impacted the transportation industry. In North America, for example, the Moving Ahead for Progress in the 21st Century Act, which passed in 2012, resulted in the cancellation of nearly 9,000 bonds and freight forwarder licenses, removing 35 percent […]

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Eric Meister
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SaaS TMS Facilitates Carrier Management

Q: How can shippers navigate today’s tight capacity market? A: For companies to have the assurance of consistent, competitively priced, service-oriented capacity through the ups and downs of the transportation marketplace, being a shipper of choice is imperative. Here are a few tips to get started: Go beyond rates. Best practice suggests taking a multi-tiered […]

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Tom Heine
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Does Your Website Help You Stand Out from Your Competition?

Q: Why is an effective company website important? A: Your company’s website is your image to the outside world, so it should be as attractive, relevant, and well-organized as possible. When a potential client or vendor checks you out, more than likely, they will judge you based on your website, so put your best foot […]

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Bill Fraser
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Empowering Companies Through Integrated Data Flows

Q: What are some key data management challenges in logistics today? A: One key challenge is the different types of information flows. For example, some companies use electronic data interchange; others prefer XML or flat file. The choice often depends on the industry vertical, the company’s capabilities, and how their suppliers operate. For example, in […]

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Luther Brown
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Getting a Handle on Loss and Damage Claims

Q: Why are loss and damage claims a challenge for shippers? A: Global shippers face many challenges when it comes to managing loss and damage claims. The top three are a lack of knowledge about claims preparation and filing requirements (including documentation and time frames); a lack of resources to follow through on outstanding claims; […]

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