Fast Fashion Forward: Apex Logistics Streamlines Global Shipping In Style

When a leading fashion and accessories distributor needed to improve its global shipping strategies and processes, it turned to the experts at Apex Logistics.

The Hong Kong-based company faced demands from its clients for fast, cost-effective shipping, so it needed to partner with a full-service, global logistics provider that could handle the complexities of international shipping while also ensuring high service quality and seamless data integration.

The distributor was also dealing with rising transportation costs and challenges in coordinating and maintaining strong relationships with multiple international and domestic carriers.

Another major pain point was integrating data across various platforms and technologies used throughout its supply chain.

Apex Logistics emerged as the ideal partner to enable the company to better serve its own customers.

Passion Drives Success

The effective partnership rests on Apex’s passion for seamless service and its array of advanced solutions including air and ocean freight services, cross-border trucking, §321 (ET86) eCommerce clearance, last-mile delivery, returns management, and warehousing services. Apex has a presence in 70 countries worldwide—including 12 strategically placed locations in the U.S.—serving more than 20,000 customers and was ranked the number-one air freight forwarder in China in 2022.

Today, Apex is responsible for all of the distributor’s transportation needs, overseeing every shipment from the company’s warehouse in Hong Kong to its final U.S. destination at the consumer’s doorstep.

Here’s how the process unfolds: The Hong Kong firm provides weekly shipment forecasts, enabling Apex to assign, in advance, the necessary air cargo space via Apex’s controlled fleet capacity and commercial capacity agreements. When shipment processing begins in Hong Kong, Apex’s proprietary operating system shares information with its destination office for preprocessing of customs clearance, warehouse value-added services, and last-mile booking arrangements.

Upon arrival in the U.S., shipments are delivered to Apex’s customs bonded and Foreign Trade Zone warehouse—with§321 (ET86) eCommerce clearance completed before aircraft “wheels down” and last-mile services already scheduled and waiting. Apex Advanced Dedicated Last-Mile Service continually monitors shipments with real-time tracking and direct communication with driver and receiving location until final delivery.

For returns, Apex utilizes a dedicated warehouse and works closely with the client to determine the appropriate steps based on different scenarios. Tying it all together, Apex’s dedicated e-commerce team manages the entire logistics process.

Apex helps the distributor meet its customer demands via the following:

• Apex operates more than 2,000 controlled flights annually. In addition, its commercial partners’ capacity commitment programs provide consistency in capacity and preferred pricing.
• Leveraging §321 (ET86) eCommerce clearance for parcels valued below $800 results in duty-free shipping—another cost savings.
• Apex’s zone-skipping distribution network, supported by strategically located warehouses near global entry gateways in the U.S., ensures fast and cost-effective deliveries. This helps Apex consistently meet its client’s seven-day delivery timeframe from Hong Kong to end consumers, maintaining high customer satisfaction.
• Apex’s backend systems integrate data from the company, providing thorough track-and-trace capabilities and full shipment visibility, which they can share with their customers.

Through a commitment to delivering passion through comprehensive solutions, Apex addresses this customer’s specific challenges and pain points with innovative strategies and technology.

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To learn more:
www.apexglobe.com